Shipping & Return

We use United States Postal Service for our shipping method.

>> TRACK YOUR PACKAGE

SPECIAL SHIPPING DEAL for order $120+

United States: Orders $120 or more receive FREE shipping.
- Ships USPS priority.
- Comes with delivery confirmation
- Delivery time frame 2-3 days

Canada: Orders $120 or more receive a discounted shipping (You pay only $6USD, we cover the rest.)
- Ships USPS First Class.
- No tracking service
- Delivery time frame unspecified by the USPS.

International (Everywhere else): Orders $120 or more receive a discounted shipping (You pay only $10USD, we cover the rest.)
- Ships USPS First Class.
- No tracking service
- Delivery time frame unspecified by the USPS.

SHIPPING OPTIONS

United States
- Ships USPS Priority. - Please contact us for expedited shipping and order turnaround.
- Priority shipping comes with delivery confirmation number that allows you to track your package on usps.com
- Delivery time frame is 2-3 business days.

Canada & International
- We offer a choice of First class and Priority shipping.
- First class is most economical method. However this shipping method does not come with tracking service and delivery time frame is unspecified by the USPS.
- Priority Shipping costs more, but it offers a tracking service and estimated delivery time frame of 6-11 business days for most country.
- For Express shipping option please contact us.

RETURN POLICY

Your satisfaction is very important to us. If you are not 100% satisfied with your purchase please email us at shop@decoylab.com within 15 days from the date of delivery to obtain a return authorization. The product must be returned in an unused condition without any defect. The refund will be immediately processed once we receive the product. Please note that original shipping cost is not refundable and that you will be responsible for the return postage.